Tag Political Communication

Die CDU Onlinekampagne für die Landtagswahl 2010 in Nordrhein-Westfalen: Ein Zwischenstand

Die CDU Onlinekampagne für die Landtagswahl 2010 in Nordrhein-Westfalen: Ein Zwischenstand

Eine Präsentation gehalten während des Politcamp 2010 in Berlin am 21. März 2010.

Während des Politcamp 2010 in Berlin präsentierte ich am 21. März den aktuellen Zwischenstand der CDU Onlinekampagne zur Landtagswahl in Nordrhein-Westfalen am 9. Mai 2010. Dies ist eine ausformulierte und leicht erweiterte Version meiner Präsentation.

Disclaimer: Ich berate die Onlinekampagne der CDU Nordrhein-Westfalen.

Nach den guten Erfahrungen mit Onlineunterstützerteams im Hessenwahlkampf wird auch in NRW der Großteil der Onlineaktivitäten von einem freiwilligen Unterstützerteam organisiert. Die Lektionen des hessischen webcamp09 sind die Basis für das NRW Onlineunterstützerteam NRW für Rüttgers.

Ausführlichere Informationen zum webcamp09 finden sich in dieser Präsentation die Alexander Kurz [@alexander_kurz] während des Politcamp 2009 hielt und in einem Report der Kampagnenpraxis.

Die Internetseite NRW für Rüttgers bildet das Rückgrat der Onlinekampagne. Hier werden unsere verschiedenen Kommunikationskanäle gebündelt.

NRW für Rüttgers - Homepage Screenshot

Hier bloggen freiwillige Unterstützer zum Beispiel von Veranstaltungen,

NRW für Rüttgers - Liveblogging

oder stellen kampagnenbegleitende Materialien zur Verfügung.

NRW für Rüttgers - Kampagnenbegleitende Materialien

Zusätzlich binden wir auf dieser Webseite Videos ein, die im Laufe der Kampagne erstellt wurden.

Eine Sammlung aller von uns für die Kampagne erstellten Videos finden sich im YouTube Kanal von NRW für Rüttgers.

NRW für Rüttgers - YouTube Kanal

Die dort gesammelten Videos sind fast ausschließlich von Freiwilligen produziert. Eine Ausnahme stellt die Vorstellung des Freiwilligen-Teams dar.

Bisher lassen sich die Videos überwiegend drei Themengruppen zuordnen. Die für deutsche Onlinekampagnen wahrscheinlich am innovativsten Videos sind regelmäßige direkte Videobotschaften des Generalsekretärs der CDU Nordrhein-Westfalens Andreas Krautscheid.

In diesen Videobotschaften stellte er sich seinen Unterstützern vor,

reagierte spontan auf tagesaktuelle Entwicklungen,

oder rief zu thematischen Aktionen auf.

Ein anderes viel genutztes Format ist die Vox Populi. In diesen von Freiwilligen konzipierten, gedrehten und geschnittenen Videos werden Menschen aus Nordrhein-Westfalen auf der Straße zu ihrer Meinung zu tagesaktuellen Themen gefragt.

Zusätzlich begleiten wir mit Videos klassische politische Veranstaltungen.

Zusätzlich zu diesem von dem Untersützerteam NRW für Rüttgers genutzten YouTube Kanal gibt es einen YouTube Kanal der CDU Nordrhein-Westfalen auf dem von CDU NRW-TV produzierte Videos präsentiert werden.

CDU NRW Podcast

Wurde noch in der Kampagne zur Bundestagswahl 2009 von der CDU große Aufmerksamkeit auf die Erstellung und den Betrieb der teAM 2009 Online-Community gelegt, so werden viele dieser Funktionen in der Onlinekampagne zur Landtagswahl 2010 in Nordrhein-Westfalen durch die Nutzung von Facebook sicher gestellt.

Jürgen Rüttgers Facebook Fanprofil

Zentrum unserer Aktivitäten auf Facebook ist das von uns betriebene Facebook Fanprofil für Jürgen Rüttgers, das mit der Unterstützerseite NRW für Rüttgers verknüft ist.

Zusätzlich hierzu ist die CDU Nordrhein Westfalen auch mit einem weiteren Fanprofil auf Facebook vertreten:

CDU NRW Facebook

Ein weiterer Unterschied zur Bundeskampagne liegt in unserer Nutzung der VZ-Netzwerke. Während die Bundeskampagne noch grosse Energie auf Aktionen um das Edelprofil der Bundeskanzlerin Angela Merkel verwendete, so betreiben wir zwar ein Edelprofil für Jürgen Rüttgers, fokusieren unsere Aktivitäten jedoch auf Facebook.

Jürgen Rüttgers Edelprofil

Zusätzlich hierzu nutzt die Kampagne auch Twitter mit dem Account @NRWRuettgers:

NRW für Rüttgers - Twitterfeed - @NRWRuettgers

Auf diesem Account twittern die Unterstützer Ulrich Gelsen #ug [@gelsen], David J. Ludwigs #dl [@cronenbuerger] und Florian Braun #fb [@flobraun]. Um der Unpersönlichkeit eines Teamfeeds zu entgehen nutzen wir eindeutig zugewiesene Hashtags, so dass zu jeder Zeit nachvollziehbar ist welcher der Autoren gerade twittert.

Über den Twitter Account @NRWRuettgers twittert das Unterstützteam von Veranstaltungen,

@NRWRuettgers VeranstaltungsPics

von der täglichen Arbeit und antwortet auf Anfragen.

@NRWRuettgers Antworten

Generell ist uns die Interaktion um unsere Beiträge gleich auf welchem Kanal sehr wichtig. Auch wenn manchem die Zeit von dem posten eines Kommentars und seiner Freischaltung etwas zu lange dauert wir freuen uns über Kommentare und Aktivität um unsere Beiträge. Zeigt dies doch, dass wir mit unserem Angebot auf Interesse stossen und Debatten auslösen.

Die oben beschriebenen Elemente der Onlinekampagne sind für uns zur Zeit die wichtigsten Bausteine, auf die wir den Großteil unserer Aufmerksamkeit konzentrieren. Zusätzlich zu diesen Onlineangeboten findet die Kampagne aber auch auf anderen Onlinekanälen statt: Flickr, CDU Nordrhein-Westfalen, Jürgen Rüttgers und CDU NRW/Blog.

Für eine Diskussion weiterer Aspekte der Onlinekampagnen zur Landtagswahl 2010 in Nordrhein-Westfalen haben Oliver Zeisberger für die SPD und ich für die CDU im Westen ein Interview gegeben. Dieses Interview ist eine gute Ergänzung zu dieser Beschreibung unserer Kampagnenelementen.

[Update 2010/04/04]
Dieser Beitrag wurde inzwischen ebenfalls sowohl auf dem CDU NRW / Blog als auch auf dem Blog Homo Politicus veröffentlicht.

Interview zum Stand der Onlinekampagnen in Nordrhein-Westfalen

Am Rande des Politcamp 2010 gaben Oliver Zeisberger [@oliverbarracuda] und ich Vera Kämper [@vera_k] von Der Westen ein Interview zum aktuellen Stand der Onlinekampagnen in Nordrhein-Westfalen.

Oliver Zeisberger betreut mit seiner Agentur den Onlinewahlkampf der NRW SPD während ich das Onlineunterstützerteam der CDU Nordrhein-Westfalen NRW für Rüttgers berate.

Unsere Präsenz beim Politcamp 2010 scheint übrigens auch vom neuen Nerd-Zentralorgan wahrgenommen worden zu sein.

Fresh off the presses: “Twitterende Politiker: Zwischem buntem Rauschen und Bürgernähe 2.0″

This feels a bit like old news. But who says information has a sell-by-date?

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In November Christoph Bieber, Martin Eifert, Thomas Groß and Jörn Lamla published the book “Soziale Netze in der digitalen Welt” to which I contributed a chapter on the political uses of Twitter.

A preprint of the chapter can be found here.

Also the first reviews are in:

Jochen Zenthöfer for politik-digital.de: Wer archiviert eigentlich Twitter?

Christian Jung at Homo Politicus: Nachindustrielle Politik

[Update: 2010/01/11]
Stefan Anderssohn at socialnet: Rezension vom 07.01.2010 zu: Christoph Bieber, Martin Eifert, Thomas Groß u.a. (Hrsg.): Soziale Netze in der digitalen Welt. Campus Verlag (Frankfurt) 2009.

[Update: 2010/03/13]
Online Affairs: Politisches Gezwitscher – Wie und Warum Politiker Twitter Nutzen

My chapter is called “Twitterende Politiker: Zwischem buntem Rauschen und Bürgernähe 2.0″. In that chapter I describe how German politicians use Twitter-Feeds. I also attempt to form preliminary usage-categories. SInce the chapter has been written in April of 2009 some of the examples seem a bit dated. Still it seems the categories hold up quite nicely to the test of time. I’m very much looking forward to early 2010 when Pascal Jürgens and I will quantitavely test these categories on a large data-set. So as always, the best is yet to come.

Bits and pieces from last week 2009/50

Drinking from the Firehose: Why Obama Should Stay the Hell Off Twitter

Colin Delany [@epolitics] gives an interesting perspective on the question whether leading politicians should use Twitter:

But I’d also argue that Twitter is fundamentally a bad match for a Chief Executive, for exactly the same reasons that so many other people are drawn to it. Like the rest of the social media universe, Twitter is effectively unfiltered, with a low wheat-to-chaff ratio even if you’re careful whom you follow. In many ways this is a strength, since part of the fun of the service is that you get access to so much information and opinion coming in from so many directions.

This argument focuses on the value of unfiltered vs filtered information for politicians:

While unfiltered information is valuable for bloggers, journalists and those of us with short attention spans, it’s not usually the best thing with which to fill your time when your actions have real-world consequences for, well, the entire world.

This argument does not address the elements of mediated intimacy, access or public conversations that are quite useful to politicians using Twitter. Still this argument is probably a reason for the social media “glass ceiling” which the Belgian blogger Clo Willaerts [@bnox] identified last month in her talk at the Personal Democracy Forum Europe. Her term describes the phenomenon that even social media savvy politicians stop using social media channels once they reach a certain level of responsibility.

Maybe Delany’s argument will give some pause to the All-Politicians-Online-All-The-Time Pundits.

An Internet Politics Index to David Plouffe’s The Audacity to Win

Colin Delany once again: In this post Delany gives a very useful index of passages that deal with the internet and politics in David Plouffe‘s account of the Obama campaign The Audacity to Win, a book that I’ll address in more detail later this month.

Tom Peters: Cool Friends Interview with Garrison Keillor

As a nice diversion from politics I’d suggest this interview with Garrison Keillor. In this piece he talks among other things about his writing and editing process:

[...] as you get older, you learn how to throw it out without much thought, without much pity. You look at a piece that you’ve written, and you take those first three paragraphs, and you dump them. You just rip them out. Usually, that’s the part that needs to be thrown out, the big windup, the big introduction. The first page almost always can go. You learn to do that without regret. I edit myself much more quickly and mercilessly now than I ever could have 20, 30 years ago.

Other topics are his show The Prairie Home Companion, the director Robert Altman, public speaking and the durability of sonnets.

If by any cruel twist of fate the name Garrison Keillor means nothing to you have a look at Garrison Keillor: The Man on the Radio in the Red Shoes or listen to his News from Lake Wobegon.

From Cool Hunters to Chief Culture Officers: An Interview with Grant McCracken

While preparing a talk on the role of convergence in the online campaigns of various German parties in the run up to the German Bundestagswahl 2009 I turned once again to the work and blog of Henry Jenkins. There I stumbled on this great talk by Grant McCracken at the Futures of Entertainment 4 Conference. In this presentation McCracken introduces his concept of the Chief Culture Officer and its potential for companies:

Corporations have been notoriously bad at reckoning with culture. They manage the “problem of culture” with ad hocery of many kinds. They call on ad agencies, consultants, gurus and cool hunters and, when all else fails, the intern down the hall. But there is no single person and, worse, there is no senior manager. Even as culture grows ever more dynamic, various, demanding, and participatory. So that’s my argument: there ought to be someone in the C-Suite who’s job it is to reckon with culture and to spot the opportunities and dangers it represents.

McCracken’s book just made it on my to-read list.

The Personal Democracy Forum in Europe and Barcelona in November

It’s been a while since I’m back from the Personal Democracy Forum Europe. For a post-mortem of the conference I suggest these posts by other participants.

Micah L. Sifry: Hackers and Hacks: A Post-Mortem on PdF Europe in Barcelona
Markus Beckedahl: Erster Tag PdF-Europe

[Update]
Anna Ebbesen: PDF Europe – Day one round up
Astrid Haug: PdF Europe – Day 2 round up

Barcelona in November is stunning. Especially if you are flying in fresh from the Amsterdam drizzle. I didn’t find much time for sight-seeing, but there was the time for some photography:

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Images cc Andreas Jungherr.

Bits and pieces from last week 2009/11

Klaus-Peter Schöppner: „Partei der Mitte“: Der Chancentod der CDU
An interesting analysis of the state of things for the CDU before the German election campaign 2009.

Henry Farrell: Political scientists in public debate
This is a nice conversation starter about the roles political scientists should play in the public discourse about politics.

Joshua-Michele Ross: The Rise Of The Social Nervous System
and
Tim O’Reilly: The Social Nervous System Has More Than One Sense
Joshua-Michele Ross gets the ball rolling by talking about the real-life consequences of the use of social media by large groups of interconnected people. Messages send through internet services to a large community of interest become signals that in turn influence behavior. Tim O’Reilly then picks it up and plays with the possibilities when internet services go beyond text messages. What information will be send by our devices and what signals will be picked up by our community of interest?

Quinn Norton: Etech liveblogging: Mobile Phones Reveal the Behaviors of Places and People (Tony Jebara)
Robert Kaye: ETech: Mobile Phones Reveal the Behaviors of Places and People
Two accounts of an interesting presentation at this years Etech where Tony Jebara talked about Mobile Phones Reveal the Behavior of Places and People. These are interesting examples on how to infer social context from seemingly unrelated data. Also a reminder for all those who search for the ultimate social graph on the net, that they have to include offline social behavior in their analyses.

Clay Shirky: Newspapers and Thinking the Unthinkable
Clay Shirky once again comments on the future-of-newspaper debate. His take is: we are living through a transition, we don’t know what will work, we therefor have to experiment – a lot. Sounds like just the time for rapid prototyping. His point is, that we have to phrase the question differently. Not, how can we save newspapers. But, how can we provide the functions newspaper provided for society in this new emerging environment.

Paul Starr: Goodbye to the Age of Newspapers (Hello to a New Era of Corruption)
Yochai Benkler: A New Era of Corruption?
Benkler answers to Starr’s original essay on the public goods that will be lost with the death-of-newspapers. He does not share Starr’s pessimistic outlook.

Steven Berlin Johnson: Old Growth Media and the Future of News
This is the transcript of a speech Steven Berlin Johnson at the SXSW09. What makes his take on the death-of-newspaper-story interesting is his vision of locally relevant news that can be reported and distributed through social media and his idea of traditional media outlets as filters to a plethora of news.

Elektrischer Reporter reporting on Political Activism and the Net

The German TV-program Elektrischer Reporter just published an episode about online activism. At the end of the program, after comments by among others Richard Rogers and Patrick Meier, you will find a sound bite by yours truly on political activism on the net:

Digitaler Aktivismus: aus dem Netz auf die Straße

Should Politicians Blog? Part 1

In 2004 the French blogger and serial entrepreneur Loïc Le Meur [loiclemeur] posted on his blog 10 Reasons why Should a Politician Blog. For him blogs are a great way for politicians to start closer and deeper conversations with their constituencies. Le Meur‘s reasons are convincing and blogs have proven their value as communication tools (see for example: How Companies Blog. Yet German politicians seem hesitant to use blogs.

The German journalist Christian Stöcker writes on German politicians and the net:

Das politische Netz hierzulande ist in einem erbärmlichen Zustand, die paar politisch orientierten Weblogs, die es gibt, haben kaum Leser, eine Debattenkultur existiert so gut wie nicht. Deutschlands Blogger sind immer noch zu einem großen Teil damit beschäftigt, entweder über den eigenen Alltag oder über das Bloggen selbst zu bloggen. Und die deutsche Politik betrachtet das Netz vor allem als etwas, das es zukontrollieren, reglementieren und überwachen gilt – und ist ansonsten weitgehend frei von Kenntnissen über das Medium der Zukunft.

This is not only a German phenomenon. In the article Political Blogs: Why the Internet Frightens Politicians the author states:

The internet frightens politicians. They can’t control it, so they see it as a threat; websites and blogs are time-consuming and dangerous, containing words that could later be held against them. What other explanation can there be for the fact that only 30 out of 650 MPs in Parliament have blogs?

The advocates for the status-quo are quick to find reasons why blogs do not matter as a tool in the political communication kit:

Blogs would be no part of the serious political discourse of the established media and even poison the political discussion through extreme partisanship (see as an example for this reasoning: A Parody of Democracy by Oliver Kamm).

The conversations on a blog would lead to a loss of control for the politician (see as an example for this reasoning the analyses: Blogs im Dienst politischer Kommunikation).

A blog would simply be a waste of time since the number of readers would be too small to play a significant role on election night (A recent Harris Poll seems to support this argument, stating that only 22 percent of US citizens regularly read political blogs. Although, this percentage is probably high in comparison to other contries). This critique seems to me quite shortsighted. In the coming days, I will explore the possibilities of web-based political communication and discourse by further examining the usefulness of blogging for politicians.

The first post in this series will deal with the nature of conversations on blogs. I will take a closer look on how professionals in different career paths use blogs to connect with communities in their fields. Accordingly, I focus on professional and career blogs, i.e. blogs that are maintained by professionals in different fields for means of professional development. In turn, I will disregard news aggregation blogs, gossip blogs or mere diary blogs. Professional blogs most closely resemble the genre, tone, and conditions under which politicians would blog.

It is save to assume that blogs are here to stay. What started out as a way to log one‘s private thoughts in a public confessional has grown into a tool for social change. Professionals in different fields use blogs to connect with their audience. Novelists accompany their books with blogs (see for example the blog by the English novelist Neil Gaiman). Journalists embrace blogs and use them as an open notebooks during their work on more traditional articles (see for example the blog by The Atlantic corespondent James Fallows or even as a substitute for work in more traditional media outlets (see for example Mike Smithson‘s blog Political Betting). Corporations try to connect to their customer base through personal blogs by employees (see for different corporate uses of blogs this post by Steve Rubel [steverubel]). Political Activists use blogs as a tool to surpass censorship and to break the information monopoly of their respective governments (see for example Global Voices an aggregate site for blogs by political activists).

Why do these professionals with jobs and already busy schedules decide to blog? The Überblogger Robert Scoble [scobleizer] writes on his reasons for blogging:

I blog for a few reasons:
1) I’m a geek and love telling people about cool things I’ve found.
2) If I put them on my blog, I know that Google will be able to help me find them later on.
3) It lets me have a conversation with a wide variety of people every evening.
4) After reading me, readers of my blog often teach me more than I knew on a specific topic.
5) I’ve been given a certain amount of “Google Juice”? and I enjoy pointing at people and sharing my GooglePower. Even folks I don’t always agree with (you do notice that by linking to Microsoft’s competitors I’m helping out their ranking in Google, don’t you?)
6) I like telling stories about people and situations I’ve been in thanks to my view of the high-tech industry.
7) I am impelled to write it. Translation: I’m addicted.
 I want to write down some of my history and keep track of interesting things I’ve done so that I can go back and enjoy them later on (and so my son, wife, and family can stay involved in my life too).
9) I enjoy learning about conversational marketing. I really do believe that blogging will someday be a “new PR arm”? of most major corporations. By blogging every day, I can learn a set of “best practices”? that I can teach to others at Microsoft and at other corporations.
10) I’m a news hound and enjoy reporting things before other people (or now, services like Technorati or Daypop) can get to them.

Thus, Scoble’s motives are delivering a service to the community of interest that formed around his blog and the sheer joy of communicating with his readers. His blog is not just about getting his message out or selling stuff to customers.

Another reason for blogging is learning. The Social Media Analyst Jeremiah Owyang [jowyang] states the paramount reason for his blogging:

It helps me learn: every topic I post on, someone will add additional thoughts in the comments, so more is gleaned than just me mouthing off. In fact, I get over 7 comments per post on average, so that’s at least a few more perspectives that just mine.

Some non-fiction authors even accompany their writing process with regular blog postings and extensive discussions with their readers; these discussions often influence their work in progress.

A good example for this scenario is the blog The Long Tail by Wired editor-in-chief Chris Anderson that he established as a collection of open research notes during his work on his book The Long Tail, a process that he decided to continue in his work on his new project Free. In a blogpost in 2006, Anderson stated how the blog and the discussions it started helped his work on the book:

Part of the reason the book is successful, I believe, is because as I was writing it the smart readers of this blog helped improve the ideas, catch my errors and suggest dozens of applications and dimensions of the Long Tail I never would have thought of myself. So today’s recognition is also a recognition of the power of tapping collective intelligence. I couldn’t have done it without you!

Earlier in 2008, the blogger Hugh MacLeod [gapingvoid] started to develop his ideas on Social Objects on his blog and in his Twitter-Feed. His three posts on the topic Social Objects for Beginners 2007/12/31, Why the Social Object is the Future of Marketing 2008/01/02 and The Social Marker – The Social Object on Steroids 2008/01/16 with their respective comment-sections are perfect examples for the process of group learning. Here we witness how the author and the readership of his blog develop a new idea through intensive dialogue conducted in an online envorinment.

These examples show that the power of blogs lie in the power of the conversations they start. These conversations allow the rapid prototyping of ideas and concepts. An idea can be stated by an author, tested by a community of interest and if necessary further developed. All this in a manner of days if not hours.

As our survey shows, several scholars, political analysts, and writers of fiction have acknowledged and embraced the benefits of blogging and incorporated them into their works. Meanwhile, the Net itself has long become an outlet for more philosophically motivated posts. In 1999, Christopher Locke, Rick Levine, Doc Searls [searls] and David Weinberger [dweinberger] wrote in their still radical Cluetrain Manifesto about this process:

While the outcome of these debates did not invariably constitute wisdom for the ages, the process by which they took place was honing a razor-sharp sense of collective potential. The conversation was not only engaging, interesting, exciting—it was effective. Tools and techniques emerged with a speed that broke all precedents. As would soon become obvious, the Net was a powerful multiplier for intellectual capital. (The Cluetrain Manifesto. 2000. p. 5).

While this statement was relevant for websites and online-forum discussions, it is even more relevant for blogs. Blogs made it even easier to publish on the web than HTML. For instance, micro-blogging tools like Twitter increase the speed of online conversations even further.

Still, there is a flip side to these positive notions. Not all commentators see a force for intellectual progress in online conversations. For example, Adam Curtis, a director of political documentaries, calls bloggers bullies:

Quite frankly, it’s quite clear that what bloggers are is bullies… they’re deeply emotional, they’re bullies, and they often don’t get out enough. And they are parasitic upon already existing sources of information… instead of leading to a new plurality or a new richness, [online conversation] leads to a growing simplicity. The bloggers from one side act to try to force mainstream media one way, the others try to force it the other way. So what the mainstream media ends up doing is it nervously tries to steer a course between these polarized extremes.

This negative view on the blogosphere was recently reinforced through a case of conference twittering. An audience, connected through the micro-blogging service Twitter, turned hostile during a podium discussion that was moderated by the journalist, Sarah Lacy [sarahcuda] (for two accounts of the event see: The “Nuclear Disaster”? At SXSW Was Nothing More Than A Witch Burning and Audience of Twittering Assholes).

Should politicians choose to become part of this often volatile online conversation? How can they use the benefits of a closely connected community and yet stay clear of hostile and partisan online behavior? In the coming days, I will explore these questions in greater detail. Meanwhile feel free to chime in.

I want to thank Damien Schlarb, who proofread this post and so ensured that it roughly resembles English.